Cookie Notice | ClearOps

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This Cookie Notice explains how [LEGAL NAME, e.g. ClearOps Ltd] ("ClearOps", "we", "us") uses cookies and similar technologies on clearops.co.uk. It should be read alongside our Privacy Policy. Our use of cookies is governed by the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They help the site work, remember your preferences, and (if you allow it) measure how the site is used. "Similar technologies" includes things like local storage and tracking pixels — we refer to all of them as "cookies" here.

2. The cookies we use

a) Strictly necessary (essential) cookies

These are required for the website to function and to remember your cookie choices. They do not require consent under PECR. Examples:

Cookie / item	Purpose	Retention
Consent preference (e.g. `clearops_consent`)	Remembers your cookie choices	Up to 12 months
Security / load-balancing (host/CDN, e.g. Cloudflare)	Keeps the site secure and available	Session / short-lived

b) Analytics cookies (non-essential — consent required)

These help us understand how visitors use the site so we can improve it. They are only set after you give consent. If we use Google Analytics 4 (GA4), this includes:

Cookie	Provider	Purpose	Retention
`_ga`	Google Analytics 4	Distinguishes unique visitors	Up to 24 months
`_ga_<container-id>`	Google Analytics 4	Maintains session state	Up to 24 months

Where possible we aim to use privacy-friendly, cookieless analytics. If we use a tool that does not set cookies and does not track individuals, no consent-banner choice is needed for it — but we will still describe it here.

c) Marketing / advertising cookies and pixels (non-essential — consent required)

If we run paid campaigns, we may use advertising or conversion-tracking pixels. These are only loaded after you give consent. Where used, they may include:

Item	Provider	Purpose	Retention
Meta Pixel (`_fbp`) [if enabled]	Meta (Facebook/Instagram)	Measures ad conversions and builds audiences	Up to 3 months
LinkedIn Insight Tag [if enabled]	LinkedIn	Measures ad conversions and retargeting	Up to 6 months
Google Ads conversion tag [if enabled]	Google	Measures ad conversions	Up to 90 days

We do not currently use advertising or cross-site tracking cookies unless and until a campaign is running. If that changes, we will update this notice and the consent banner first. Remove any pixel rows above that you do not actually deploy.

3. Our consent approach

When you first visit, a cookie banner appears.
Non-essential cookies (analytics and any marketing pixels) are not set until you accept them.
You can Accept, Reject, or choose your preferences.
Rejecting non-essential cookies will not stop the website from working.
We treat "reject" as easy to choose as "accept" — no dark patterns.
Your choice is remembered, and you can change it at any time.

4. How to manage cookies

On our site: use the cookie-settings link in the website footer (or clear the consent cookie to make the banner reappear).
In your browser: most browsers let you block or delete cookies in their settings. See your browser's help pages (Chrome, Safari, Firefox, Edge) for instructions.
Blocking essential cookies may affect how the site works.

5. Changes

We may update this notice as our site and tools evolve. The "Last updated" date shows the current version.

6. Contact

Questions about cookies? Email naz@clearops.co.uk.