ClearOps for hospitality
More time on the floor, less in the office: a bespoke system for hospitality
Restaurants, hotels and venues lose covers and managers' evenings to missed enquiries, manual rotas and supplier paperwork. We build systems that handle bookings, event enquiries and back-office admin in the background. Every enquiry is captured and the routine admin tidied up, so your managers stay where they're needed, with guests.
Where the time goes in hospitality
- Missing event and group enquiries that come in after hours or during service
- No-shows and last-minute cancellations leaving tables and rooms empty
- Building staff rotas by hand and scrambling to fill last-minute gaps
- Chasing deposits and balances for events, functions and large bookings
- Reconciling supplier invoices and tracking food and beverage cost against budget
- Manually replying to the same questions on opening hours, menus, dietary needs and parking
What your system does for you
Always-on enquiry capture
Answer booking and event enquiries instantly across web, social and email, even after hours, so you stop losing functions to the venue that replied first.
Booking reminders and deposits
Send automatic confirmations and reminders and take deposits for large bookings, cutting no-shows and protecting revenue from empty tables and rooms.
Rota and shift support
Speed up rota building and automate shift-gap alerts and swap requests, so managers spend less of their week wrestling the staffing spreadsheet.
Supplier invoice reconciliation
Match supplier invoices and delivery notes and track food and beverage spend against budget automatically, giving you a clear handle on cost without manual tallying.
The systems we connect
How we work with you
Most firms don't want another big software project to manage, so we don't sell you one. We start with a quick Ops & AI Audit, then put you on the ClearOps Plan, one simple monthly plan where we build, run and keep improving your bespoke system for you. You rent the working outcome and we keep the lights on. Big-firm consultancy at a small-business price.
No per-feature stacking. Adding to your system doesn't add fees. Small additions are covered by your plan's monthly capacity, and you only step up a tier when you genuinely outgrow it (Lite, then Core, then Partner). The more your system does, the better the value gets.
Prefer to own the build outright? We do the occasional one-off Own-it Build (from £6,000), but for most firms a Plan is cheaper to start, faster to value and someone else's problem to keep running.
See what admin is costing your hospitality firm
Book a free 20-minute Ops Teardown, or start with a £1,200 Ops & AI Audit. Then we build it and run it for you on a ClearOps Plan from £450/mo. Use the calculator first to see the prize.
Questions
We're slammed during service. When would we even set this up?
That's the point: it runs in the background once it's live. We do the setup around you and design it so it needs almost no day-to-day attention from a busy team.
Will guests get cold, automated replies?
No. Responses go out in your venue's voice and hand off to a person for anything beyond the routine. Guests get a fast answer instead of waiting until someone's free between covers.
Does it work with OpenTable or our EPOS?
Yes. We connect to the booking, PMS and EPOS systems hospitality already runs, so the automation fits your setup rather than forcing a change mid-season.